Privacy Policy - Parentingfocuspro

1. Introduction

At Parenting Focus Pro (“we”, “us”, or “our”), accessible via parentingfocuspro.com (the “Website”), we are firmly committed to respecting and safeguarding the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”). We prioritize transparency, accountability, and your control over personal data.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of our Website, whether browsing, registering for services, making purchases, or communicating with us. Parenting Focus Pro is the data controller for the purposes of GDPR concerning the personal data collected through this Website and is responsible for your data under applicable privacy laws. For any privacy-related concerns or inquiries, you may contact us at [email protected].

3. Categories of Data Processed

We collect and process various categories of data, as detailed below:

a. Usage Data
We automatically collect information related to your interaction with the Website, including your IP address, browser type and version, pages viewed, access times, referring URLs, and session data for analytics and service optimization.

b. Account Data
When you create an account on parentingfocuspro.com or interact with our services, we may collect your full name, email address, billing and shipping address, and telephone number.

c. Profile Data
We collect preferences, user settings, prior purchases, interests, and behavioral data resulting from your interactions with our content and services.

d. Communication Data
This includes information you provide when contacting customer support, submitting inquiries, reviews, or interacting with us via email or the Website’s contact forms. We retain a history of communications for quality control and service improvement.

e. Technical Data
We collect data from your device, including device type, operating system, screen resolution, language preferences, and browser configurations, to ensure optimal technical performance.

f. Transaction Data
Details regarding purchases you make from us, including payment card information (processed through secure third parties), order history, delivery address, and invoice details, are collected and maintained with appropriate safeguards.

g. Preference Data
We record your choices regarding email marketing, newsletters, product notifications, event alerts, and other promotional communications, as well as general product interest information and content preferences.

4. Legal Bases for Processing

We process personal data lawfully under the following legal bases:

– Consent: When you have provided specific consent to the processing of your personal data for particular purposes (e.g., receiving newsletters).
– Contractual Necessity: When processing is needed to perform or enter into a contract, such as fulfilling product orders or managing your Website account.
– Legal Obligation: When processing is required to comply with legal or regulatory obligations.
– Legitimate Interests: Where processing is necessary for our legitimate interests, such as to improve Website functionality, enhance user experience, prevent fraud, or analyze system usage, provided such interests do not override your fundamental rights and freedoms.

5. Your Rights

As a data subject under GDPR or consumer under CCPA, you have the following rights:

– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You may request corrections to inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data, subject to legal or administrative retention requirements.
– Right to Restriction: You may request restriction of processing in certain circumstances.
– Right to Data Portability: You may receive your data in a structured, commonly used format and transfer it to another controller where technically feasible.
– Right to Object: You may object to processing based on our legitimate interest or for direct marketing purposes.
– Right to Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time.

To exercise any of the above rights, please contact us at [email protected]. We may require verification of your identity prior to fulfilling your request.

6. Security Measures

We have implemented appropriate technical and organizational measures to ensure personal data is protected against destruction, loss, alteration, unauthorized disclosure, or access. These include:

– Data encryption in transit and at rest
– Secure server configurations
– Access restrictions on a need-to-know basis
– Firewalls and intrusion detection systems
– Regular security audits and penetration testing
– Employee confidentiality agreements and data protection training

7. International Transfers

If personal data is transferred outside of the European Economic Area or California, we ensure such transfers are conducted in accordance with applicable privacy laws. We rely on adequacy decisions, the implementation of Standard Contractual Clauses approved by the European Commission, and equivalent protective mechanisms to ensure your data receives an adequate level of protection regardless of location.

8. Data Retention

We retain your personal data only as long as necessary for the purposes specified in this Privacy Policy, or as required by applicable law:

– Usage Data: 12 months for analytics
– Account Data: Retained for the duration of your account and up to 5 years post-closure
– Profile and Preference Data: Retained for 3 years after last interaction
– Communication Data: 3 years from last contact
– Transaction Data: 7 years for tax and legal compliance
– Cookie Data: Retention periods vary by cookie type (see Section 9)

9. Cookie Policy

We use cookies and similar technologies on parentingfocuspro.com to enhance site functionality, improve performance, and analyze website usage. Cookies fall into the following categories:

– Essential Cookies: Necessary for basic website functions, such as authentication and navigation.
– Functional Cookies: Enhance user experience by remembering preferences and settings.
– Analytics Cookies: Collect information on website usage to measure performance and improve content.
– Performance Cookies: Help track errors and optimize loading times and responsiveness.

10. Cookie Management and Compliance

You have the right to accept or reject non-essential cookies upon first visit to parentingfocuspro.com. A cookie banner is available to manage your preferences. Additionally, your browser settings may be adjusted to refuse or delete cookies at any time. We comply with GDPR and CCPA requirements by obtaining prior consent for the use of cookies where mandated and by clearly disclosing cookie functionality.

11. Special Protections for Children Under 13

Parenting Focus Pro does not knowingly collect personal data from individuals under the age of 13. If we become aware that a child under 13 has submitted personal information without verifiable parental consent, we will delete such data promptly. Parents or guardians who believe their child has provided data to us without consent should contact us immediately at [email protected].

12. Policy Updates & User Notifications

We reserve the right to make changes to this Privacy Policy when necessary to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. If material changes are made, we will notify you via prominent notice on parentingfocuspro.com or via email, where feasible. Your continued use of the Website constitutes acknowledgment and agreement to such changes.

13. Contact

For questions regarding this Privacy Policy, your personal data, or to assert any of your rights under applicable law, please contact us via:

Email: [email protected]

We are committed to fully complying with GDPR, CCPA, and all relevant privacy laws. If you have privacy concerns, we encourage you to reach out so we may address them promptly and transparently.